Delphi eInvoicing System
Frequently Asked Questions
Overview
The questions below may help Vendor and Grantee users better navigate through the application.
- How often do I have to log in to maintain an active account?
- What is the Delphi eInvoicing System?
- Who is required to use the Delphi eInvoicing System?
- How will individual users be uniquely identified?
- If my organization has been overpaid by the DOT Agency, how will I remit the overpaid amount back to the Agency?
- How do I recall an invoice that was submitted by mistake?
- When is month-end closing?
- What do I need to create my Login.gov user account?
- What if I cannot receive a security code over the phone in my work environment?
- How will I access the system after I create my Login.gov account?
- How do I update my einvoice.esc.gov individual user account email address?
- Where can I find hands on training for billing invoices, resubmitting rejected invoices or completing a saved invoice?
- know the email address associated with your einvoice.esc.gov system account
- have access to that email to receive a confirmation email from Login.gov, and
- have a working phone (cell phone or landline) to receive a security code from Login.gov
Contact the Delphi Helpdesk at these numbers (405) 954-3000 or (866) 641-3500 to change the email address associated with your Delphi eInvoicing System account. You will not be able to access the eInvoicing system until this is complete and your email matches your Login.gov account.
Contact Us
Need Help Connecting to the eInvoicing System?
If you are having issues with the eInvoicing System,
please contact the Help Desk at these numbers.
(405) 954-3000
(866) 641-3500